DB Drainage is an independent, self-sufficient and family-owned company comprised of experts who strive to meet the individual drainage needs of each home in Midlands.
We have over twenty years of experience and participate in on-going training to stay up-to-date with the latest methods to meet a variety of drain system needs for both residential and commercial properties.
We are skilled in unclogging sinks, toilets and baths; dislodging and fixing blocked and defective sewers or erecting new ones if it is compulsory. Not only are our professionals fully qualified and trained, they have also been taught the best customer service and work practices.
Likewise, our equipment is top of the line as well as our techniques, ensuring lifetime satisfaction at a reasonable price. Your satisfaction remains our top concern.
Core Values
Our core company philosophy is built around the principles of integrity, professionalism, and true service. We will always abide by these principles as our business continues to grow.
For as long as we have served, we have been a close-knit, personal organization. DB Drainage does not adhere to average or superior service grades.
At DB Drainage, we don’t classify our services into according to quality offerings. We deliver quality services to our customers, as individuals not clients, because we understand they want durable solutions for their drainage problem’s and at an affordable price.
Transparency
We inform you about your drainage diagnosis as we work. When you know what’s in there, you can understand the repair methods that we suggest, and the explanations we give you for them. Then, when we are done, we make sure to show you our completed work, with a thorough explanation.
We only charge for services rendered. We never charge you for call-outs, pre or post-service inspections, or quotes. That is not a competitive measure. It is mainly because of our guiding principles for excellent service delivery.
Our work isn’t followed by technical jargon or little time for questions. We’re average people just like you who believe you should know what went wrong, why, what can be done about it, and what will be the cost involved.
